Evertech LLC | Our Support Packages
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Our Support Packages

Evertech offers support packages tailored to your needs. We are your centralized IT solution regardless of your size.We offer yearly and monthly maintenance contracts with hours of service built in and live tracking of all your service calls via our 24 hour phone help desk and our client portal. A la carte services are also there for customers who rarely need support but would like to establish a relationship with a an expert lT Support company.

We support everything.lf connects to a network, we support. We offer great volume discounts on hardware and software since we aggregate orders.

Examples of levels of support

plan1 plan2 plan3

24×7 Help Desk Support

24×7 Help Desk Support

24×7 Help Desk Support

Access to Online Customer Portal

Access to Online Customer Portal

Access to Online Customer Portal

Monthly Executive reports to review status onticket resolution and overall network health

Monthly Executive reports to review status onticket resolution and overall network health

Monthly Executive reports to review status onticket resolution and overall network health

Unlimited Remote Support during businesshours

Unlimited Remote Support during businesshours

Windows OS server patch management

Windows OS server patch management

Quarterly IT consultations & Network Review

Quarterly IT consultations & Network Review

Network health and uptime monitoring

Network health and uptime monitoring

Server availability checks including CPUutilization, % free disk space, available memory,NIC performance

Server availability checks including CPUutilization, % free disk space, available memory,NIC performance

Event and Backup Log monitoring and Review

Event and Backup Log monitoring and Review

Antivirus/Anti Spy Ware Management

Windows PC Patch Management

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Staff Size

Number of Servers

Number of Workstations

Number of Printers

Version of the oldest Operating system tp be support

How many physical locations do you need support?

Your Name*

Your Email*

Phone For Contact*

Physical Address

Would you like to tell us more about your need?