Packages

Evertech offers support packages tailored to your needs. We are your centralized IT solution regardless of your size.We offer yearly and monthly maintenance contracts with hours of service built in and live tracking of all your service calls via our 24 hour phone help desk and our client portal. A la carte services are also there for customers who rarely need support but would like to establish a relationship with a an expert lT Support company.

We support everything.lf connects to a network, we support. We offer great volume discounts on hardware and software since we aggregate orders.

Examples of levels of support

plan1

24×7 Help Desk

Next Business day resolution

Ad-Hoc support

plan2

24×7 Help Desk

Next Business day resolution

Structured Support

Escalations – 4 hour SLA

Inernet connectivity monitoring

On Premises Servers Monitoring

Cloud Backups

Ad-Hoc Workstation support

plan2

24×7 Help Desk

Next Business day resolution

Escalations – 2 hour SLA

Inernet connectivity monitoring

On Premises Servers Monitoring

Cloud Backps

Monited Workstations

Data Security Monitoring

Spyware/ Malware isolation and remediation

Business continuity plans that involve redundant data repositories and internet options


MSP PACKAGES

No headaches for small businesses

Managed redundant internet connections

Always ON backups

Network Operations Center (NOC) support

Instant escalations

Managed redundant servers

Managed Phones / Collaboration ( Webex, Teams)

Mobile Device Management (MDM)

Managed Workstations

Managed Security

Managed print services

Cloud Services Orchestration

Staff Size

Number of Servers

Number of Workstations

Number of Printers

Version of the oldest Operating system tp be support

How many physical locations do you need support?

Your Name*

Your Email*

Phone For Contact*

Physical Address

Would you like to tell us more about your need?